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Chicago World Forum Update

New article articles in ServiceNow Community · Sep 23, 2026 · article

Hello SNUG Members!

 

It's not too late to register for the upcoming World Forum in Chicago

 

I wanted to share some event highlights:

 

  1. Australia Release in Motion- demos and sessions reflect what's in production NOW! See real workflows and use cases built on the release. 

  2. Jeff Hausman Keynote on AI Control - bridges "AI as force multiplier" to the real problem: governing AI at scale.  

  3. Customer Proof Points - new spotlights and use cases (EmployeeWorks maturity, Armis/Veza integration, others) -learn from your peers' implementations.

  4. Otto Integration Throughout - Otto workflows woven into sessions across the board- see governance in action.

  5. SME Access- have deeper technical conversations with on-site experts

  6. Hands-On Sessions - more specialized sessions so you can go deeper on specific use cases 

 

Thank you!  Tracy O'Brien

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https://www.servicenow.com/community/chicago-snug/chicago-world-forum-update/ta-p/3601516