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Adding a Runbook Task in ReleaseOps | Developer Passport Highlight

ServiceNow Dev Program · Aug 27, 2026 · video

Adding a new Runbook Task to a deployment request already in progress in ServiceNow ReleaseOps means finding the right spot in the playbook without breaking anything that's already running. This clip picks up mid-demo with an existing deployment request and shows how a new task gets slotted in. In this clip, Robert Fedoruk, ReleaseOps PM adds a new Runbook Task to a Deployment Request, ties it to the appropriate stage of the assessment playbook, and walks through how task status moves from open to work in progress to resolved as the playbook advances. 00:00 - Reviewing an open deployment request in the assessing phase 00:24 - Creating a new deployment request task of type Runbook 00:41 - Picking the playbook stage and pipeline for the task 01:01 - Selecting the runbook activity and assignee 01:26 - Deployment request task count grows to five 02:10 - Resolving a task and watching the playbook advance 02:43 - Deployment request marked ready for deployment This is a short excerpt on adding Runbook Tasks in ServiceNow ReleaseOps. Be sure to watch the related recording from ServiceNow ReleaseOps in Australia here: https://www.youtube.com/live/vtNvyqfWvas?si=FyI2mwWkZzrdkZ6Z

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https://www.youtube.com/watch?v=BHy4oBGua40