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Update: New York World Forum on September 9th!

New article articles in ServiceNow Community · Aug 20, 2026 · article

 

Hello SNUG Members

 

I wanted to provide more information the upcoming World Forum in New York!

 

Here are some highlights:

 

1. Australia Release in Motion-  demos and sessions reflect what's in production NOW! See real workflows and use cases built on the release. 

2. Nenshad Keynote on AI Control -  bridges "AI as force multiplier" to the real problem: governing AI at scale.  

3. Customer Proof Points - n ew spotlights and use cases (EmployeeWorks maturity, Armis/Veza integration, others) -learn from your peers' implementations.

4. Otto Integration Throughout -  Otto workflows woven into sessions across the board- see governance in action.

5. SME Access-  have deeper technical conversations with on-site experts

6. Hands-On Sessions -  more specialized sessions so you can go deeper on specific use cases 

 

It's not too late to REGISTER TO ATTEND!

 

I hope to see you there!

 

Tracy O'Brien

 

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https://www.servicenow.com/community/new-york-city-snug/update-new-york-world-forum-on-september-9th/ta-p/3589665