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ServiceNow Government Forum 2026: Visibility to Value The Dept. of States Journey to Enterprise SAM

ServiceNow Community · Aug 14, 2026 · video

Software asset management (SAM) is no longer just an IT function. It is a strategic capability that affects cost efficiency, operational control, cybersecurity, and mission readiness. In this fireside chat, learn how the U.S. Department of State implemented SAM across a highly federated, global organization. Explore the challenges of gaining software visibility at scale while supporting thousands of users, diverse missions, and stringent security requirements. Gain practical insights and lessons learned that will help turn software visibility into value in large, complex federal environments.

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