Releases aren't just about moving update sets between environments. Most organizations still have manual tasks that need to happen before a release can go live, from training users and publishing documentation to completing approvals and coordinating across teams. In this clip, we discuss the customer feedback that inspired Runbooks in ReleaseOps. Many teams were tracking release activities in spreadsheets and other disconnected tools, making it difficult to gain visibility into the full release process. 0:00 - Customer Feedback on Release Processes 0:10 - The Challenge of Manual Release Activities 0:46 - Common Tasks Outside Automation 1:06 - From Spreadsheets to Runbook Tasks 1:15 - Why Runbooks Were Added to ReleaseOps 1:31 - Future Automation Opportunities 1:48 - Visibility First, Automation Later This is an introduction to the concept of Runbooks and the problem they solve. Be sure to watch the related recording from Developer Passport Australia.