Task Plan Templates: Automated Execution, Task Dependencies
ServiceNow Community
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Jul 27, 2026
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video
Task Plan Templates allow business owners to create, own, and share case tasks with their team. For more information on what Task Plan Templates are, and the data model, watch: https://youtu.be/fxu8LW-xS3s?si=7waQHopu08i8RD0v With this Q2 '26 feature, tasks from a task plan template can be automatically executed using a flow action. This feature is versatile in that it can be used to generate tasks within a playbook activity, for example, or simply be used within a flow or a sub-flow in the background to trigger task record creation and auto-assignment to fulfillers. Previously, this was possible through business rules but now the automated execution makes the set up more efficient, time and effort wise. For previous release feature, refer to: https://youtu.be/PgPVpbZQpL4?si=cumiJzA\_hO9qbf7q and https://www.servicenow.com/community/fso-articles/automating-task-plan-templates-in-servicenow-a-game-changer-for/ta-p/3398170 Q2 '26 also sees an updated user experience for task dependencies, previously released in Q1 '26. Now, the business owner is able to drag, drop and set conditions for various task dependencies.
https://www.youtube.com/watch?v=O7urT55mzrY