Feature Shorts: Store Task Questionnaires
ServiceNow Community
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Jul 15, 2026
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video
Retail customers can now bring structure and accountability to store-level execution with Store Task Questionnaires, available in the Q2 '26 release. Attach questionnaires directly to store tasks to give frontline teams step-by-step guidance, capture evidence, and score responses across every store in a single retail task plan. In this demo, see how an HQ operations manager creates a store task questionnaire with conditional logic and scoring, and how a store manager completes it directly from the ServiceNow Retail mobile app. Link to product documentation: https://www.servicenow.com/docs/r/retail-industry/rahi-retail-add-store-task-details.html
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