Learn how IT Operations teams transform endpoint management with ServiceNow Digital Employee Experience (DEX). This video demonstrates how to deploy agents at scale, monitor device health, automate remediation, and maintain compliance—all while freeing your team from manual, repetitive tasks. What You'll Learn: ✓ Deploy DEX agents and browser extensions across your endpoint fleet ✓ Identify and triage device and application issues in real-time ✓ Execute bulk remediation actions on hundreds of devices simultaneously ✓ Create custom compliance reports and security baselines ✓ Set up automated workflows triggered by specific device events ✓ Configure role-based access for different teams and roles Key Topics Covered: Agent deployment | Device health monitoring | Alert triage | Bulk remediation | Recommended actions | Compliance reporting | Custom reports | Role-based access | Workflow automation | Predictive operations | Self-healing automation ⏱️ Timestamps: 0:00 - Intro & Use Case Overview / Deploying Agents 2:00 - Alerts & Bulk Remediation 2:15 - Recommended Actions 3:34 - Bulk Remediation at Scale 6:14 - Reporting & Device Insights 7:00 - Device Overview Dashboard 10:42 - Remedial Actions Overview 11:28 - Role-Based Access 12:17 - Recommended Actions Configuration 13:11 - Compliance & Custom Reports 14:00 - Workflow Creation & Automation 15:24 - Predictive Operations & Reporting 17:17 - Application Performance Metrics 19:30 - Sustainability & ESG Reporting Who Should Watch: → Anyone curious about endpoint automation and device management → IT teams looking to reduce manual workload → Analysts and consultants exploring DEX capabilities → Organizations considering digital workplace transformation Business Impact: Reduce manual endpoint management by 40-60% Resolve device issues 50% faster with automated remediation Improve endpoint compliance and security posture Free IT staff to focus on strategic initiatives