Federal agencies face a growing paradox: workforce expectations are rising while budgets are shrinking. Outdated tools, siloed systems, and reactive IT support are costing agencies in productivity, retention, and mission readiness. Digital Employee Experience (DEX) is how forward-leaning CIOs are closing that gap. Register now to discover how agencies are transforming employee experience with AI-powered DEX. This webinar explores how AI-powered DEX is reshaping federal IT — moving agencies from break-fix cycles to proactive, predictive, and personalized employee service. Hear how leading agencies are using intelligent self-service, automated issue resolution, and real-time experience data to reduce friction, lower service desk costs, and keep their workforce mission-ready. Key topics include: The federal business case for DEX in IT modernization How AI is redefining self-service for the government workforce Linking employee experience directly to mission outcomes A practical roadmap for agencies ready to make the shift Attendees will leave with a clear picture of how ServiceNow DEX capabilities map to real federal IT challenges — and a concrete path from reactive support to an experience-driven model built for government