In this video, we explore how to activate Now Assist for ITSM and get the most out of the Now Assist Admin Console. We walk through how to manage your OOB skills, configure account settings, and monitor performance — all in one place. Whether you're setting up for the first time or fine-tuning your existing configuration, this step-by-step guide gives you everything you need to take control of your Now Assist environment and keep your incident management team running at full speed.