In this ServiceNow digital Knowledge session, Beyond the Badge, we break down how to choose the right ServiceNow partner in 2026 and why it matters more than ever. With insights from both the partner and customer side, we explore what separates great partners from the rest. From avoiding technical debt and “checkbox” implementations to driving real adoption and long-term value, this conversation is packed with practical guidance you can actually use. You’ll learn: 🟢 What green flags to look for in a ServiceNow partner 🚩 Common red flags that lead to stalled or failed programs 📈 Why adoption matters more than implementation 🧭 How the right partner helps you build for the future—not just go-live 👥 The importance of employee experience, governance, and long-term strategy Whether you’re evaluating partners, mid-implementation, or trying to get more value out of your platform, this episode will help you make smarter decisions and avoid costly mistakes. 🎯 Key takeaway: The right partner doesn’t just deliver a project. They help you build something you won’t outgrow.