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User Experience Analytics | Create and use a cohort

ServiceNow Documentation · May 06, 2026 · video

Shows how to create and use cohorts in User Experience Analytics to analyze how often users return to an application and perform certain actions over time. 00:00 Intro 00:16 Create a cohort 01:57 Use a cohort #servicenow #servicenowdemo #cohorts #UserExperienceAnalytics Role required: analytics_viewer, portal_analytics_viewer, mobile_analytics_viewer, core_ui_analytics_viewer, or now_experience_analytics_viewer This video was recorded in the Zurich release. For more information, see: ServiceNow product documentation: Cohort analysis in User Experience Analytics: https://www.servicenow.com/docs/bundle/zurich-now-intelligence/page/administer/user-exp-analytics/concept/uxa-cohorts.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow TechBytes Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455 For general information about ServiceNow, visit: http://www.servicenow.com

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