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ServiceNow as a primary A2A agent — discovering and invoking external AI agents

New article articles in ServiceNow Community · Apr 20, 2026 · article

You can now make ServiceNow a first-class A2A client — discovering and invoking external AI agents over Google's open Agent2Agent protocol, no custom code required. This walkthrough uses Google ADK, ngrok, and Gemini, validated end-to-end on Zurich Patch 7. Paired with the companion Server PoC, you get full bidirectional A2A interoperability on the Now Platform.

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https://www.servicenow.com/community/ceg-ai-coe-articles/servicenow-as-a-primary-a2a-agent-discovering-and-invoking/ta-p/3528579