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April 2026 First Friday's Recorded Session- Your Knowledge Base is calling, it wants to be useful.

New article articles in ServiceNow Community · Apr 07, 2026 · article

Main ** Topic: Your Knowledge Base is calling, it wants to be useful- special guests from UNF + Knowledge Center updates [Dec 2025 store & Australia] **

ServiceNow Support- Updates, Tips and Tricks

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Breakout Rooms

1 -Platform Owner/Manager Meet-Up

2 - Digital Healthcare Forum

3 – Impact Customer Meetup

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Deck attached here and Recording link here: April 2026 First Friday's Recording

 

Future First Friday's Sessions

  • May: Transforming Knowledge Management on Platform (Customer Story)
  • June: Now Assist & Knowledge- transform Clinician Experience (Customer Story
  • July: Now Assist Strategy & Where and How to start (Customer Story)

 

New Zoom Registration Link here

Please note you will receive an email from Jennifer Glithero @ zoom once registered. This may go to your spam folder. The email will contain buttons to add the invites to your calendar(s). Please use this for the invites. Please do not share your invite, as each individual receives a unique Zoom link to join the sessions. Share the Zoom registration link instead. 

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https://www.servicenow.com/community/first-friday-s-healthcare/april-2026-first-friday-s-recorded-session-your-knowledge-base/ta-p/3520938