Quick Story Generation: Create Stories Quickly Using AI in Agile Development & EAP
New article articles in ServiceNow Community
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Mar 31, 2026
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What’s New in This Release:
Quick Story Generation
Generate a single story at a time with the new “Generate story” button. Provide 1–2 lines of story context (persona, goals, etc.) and AI instantly creates a complete story with title, description and acceptance criteria. Perfect for when you need one focused story quickly - review, edit and save.
What Makes It Special:
Generate Story: Click “Generate story” to create one story at a time. Provide brief context, review the generated title, description and acceptance criteria and save. Perfect for targeted story creation.
Review & Edit: Generated content is editable - refine before saving to ensure it meets your requirements.
Time Saving: Turn story context into a complete, structured user story in seconds.
How It Works:
Navigate to the Stories related list in Agile or EAP.
Click the “Generate Story” button located above the story list.
Enter story context (1–2 lines): Example: "progress tracking for onboarding steps to help users visualize their journey"
Click “Generate”.
Review the generated title, description, and acceptance criteria.
Edit if needed.
Click “Save story”.
Note: Use “Generate story” to quickly create a single story with focused context. Use “Create stories” to generate a full epic breakdown with multiple stories and conversational refinement. For more details on “Create Stories” , refer article: Agile Story Generation.
Try it out and share your feedback or questions in the comments below.
Frequently Asked Questions:
1. What role is required to generate stories?
Ans: The role required is sn_apw_advanced.eap_user or sn_apw_advanced.eap_read_only , with now_assist_panel_user
2. We’re using Agile Development, not EAP. Can we still use this feature?
Ans: The “Generate story” feature is available in both Agile and EAP.
3. What should I enter in the "Generate story" context field?
Ans: Provide 1–2 lines describing the story focus with persona, goals, metrics, or pain points.
Examples:
"mobile user needs fast checkout, goal is to reduce cart abandonment by 20%"
"admin dashboard showing user activity metrics"
4. Can I edit the generated story before saving?
Ans: Yes. The generated title, description, and acceptance criteria are all editable in the preview modal. Review and refine before clicking “Save story.”
https://www.servicenow.com/community/spm-articles/quick-story-generation-create-stories-quickly-using-ai-in-agile/ta-p/3517310