CSM Portals & GDPR
New article articles in ServiceNow Community
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Mar 30, 2026
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article
Navigating the complexities of GDPR when setting up your CSM portal is critical, but it doesn't have to be a roadblock. This article breaks down GDPR compliance into four practical steps for your customer-facing portal. Learn how to build a foundation of transparency, manage consent effectively, empower users with control over their data, and implement robust security to not only meet your legal obligations but also build lasting customer trust.
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https://www.servicenow.com/community/developer-blog/csm-portals-amp-gdpr/ba-p/3517168