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Federal Tech Talk: Garbage In, Garbage Out:The Truth That Shapes AI Success

ServiceNow Community · Mar 30, 2026 · video

Sixty percent of AI initiatives fail—not because the models are wrong, but because the data is incomplete, siloed or unreliable. Federal agencies are deploying AI agents across operations, security and mission delivery. Without a unified data foundation, those agents amplify problems instead of solving them. Secure your seat to learn how to strengthen your AI foundation from the ground up. The issue isn’t the AI. It’s the data architecture underneath. Most agencies treat AI as a technology problem. They pilot tools, train models and chase automation wins—while assuming their data is ready. It’s not. Enterprise data lives in disconnected systems and outdated repositories. AI doesn’t fix that. It exposes it. This session makes the case for treating data as infrastructure, not an afterthought. ServiceNow’s Workflow Data Fabric connects and governs information across the enterprise—not just ServiceNow data—so AI agents operate with precision and accountability. You’ll see how agencies build foundations that scale beyond pilots, turn fragmented data into unified operations and why the next generation of government AI depends more on architecture than algorithms. AI moves fast. Data readiness doesn’t. Join us to close the gap.

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https://www.youtube.com/watch?v=zMzq-wK5jUA