logo

NJP

Process Mining in Minutes - Mining Agentic Workflows

ServiceNow Community · Mar 27, 2026 · video

As you deploy more AI agents across your organization, you need visibility into how they're actually performing—not just whether they completed a task, but how they got there. Process Mining lets you automatically discover and visualize the real execution paths your agents take, instantly surfacing bottlenecks like rework loops, unnecessary retries, or inefficient handoffs between agents and humans. With these insights, you can continuously refine your prompts, add the right tools, or restructure workflows to drive higher agent success rates over time.

View original source

https://www.youtube.com/watch?v=4o-FPhAZDGU