Unifying digital and physical workflows with the new SwiftConnect ServiceNow Spoke
ServiceNow Community
·
Mar 18, 2026
·
video
Over the past decade, enterprises have made tremendous progress digitizing workflows, automating manual processes, and connecting disparate systems across IT and operations. Yet one key element has remained disconnected: the physical workplace itself. Join us for an exclusive webinar to learn how organizations can now extend the power of Workplace Service Delivery and the ServiceNow AI Platform into the physical world. During this session, you’ll discover how the new SwiftConnect ServiceNow Spoke seamlessly connects all existing systems related to physical access to ServiceNow, enabling a unified experience for managing both digital and physical identities. Our experts will demonstrate how this new integration empowers organizations to: Synchronize identities and access permissions across tenant and landlord systems Manage credentials via automated Joiner/Mover/Leaver (JML) workflows Integrate access approvals and notifications directly in ServiceNow for real-time visibility Monitor and audit physical access events for analytics, compliance, and governance Gain actionable insights into space utilization, security posture, and operational efficiency You’ll also learn how this collaboration helps enterprises provide an effortless, Street-to-Seat® access experience, all from their familiar ServiceNow interface. Don't miss out on this opportunity to connect with ServiceNow experts and get your questions answered! Register today! https://info.servicenow.com/ServiceNowExchange-HR-Solutions.html?cid=losn:youtube About ServiceNow® Exchange: ServiceNow Exchange is your gateway to faster, smarter business outcomes. Connect with peers and industry experts as we simplify complexity through actionable insights, proven shortcuts, and insider tips. Explore curated sessions led by top ServiceNow innovators—designed to give you exclusive knowledge and practical tools to accelerate success and deliver real results. Click here to see the full catalog of ServiceNow Exchange events https://www.servicenow.com/community/servicenow-exchange-events/ct-p/servicenow-exchange-events
https://www.youtube.com/watch?v=-KNuQLYAdtg