Leverage Data Discovery and Data Privacy to identify and mask sensitive data across supported platform capabilities such as Inbound Email, Virtual Agent, Now Assist, and Now Assist Data Kit.   Chapters: 00:00 Intro 00:24 Data Discovery benefits 00:43 Manage data patterns for inbound email data redaction 02:06 Data Privacy benefits 02:41 Configure Data Privacy for Virtual Agent 03:40 Data masking in Virtual Agent demo 03:52 Configure Data Privacy for Now Assist 04:50 Data masking in Now Assist demo   #servicenow #servicenowdemo #dataprivacy #datadiscovery   Role required: various as noted in the video   This video was recorded in the Australia release.   For more information, see:   ServiceNow product documentation: Default data patterns: https://www.servicenow.com/docs/r/platform-security/data-discovery/default-data-patterns.html Data discovery roles: https://www.servicenow.com/docs/r/platform-security/data-discovery/data-discovery-roles.html?section=data-discovery-roles Data Privacy for Virtual Agent: https://www.servicenow.com/docs/r/platform-security/data-privacy-classic/data-privacy-for-virtual-agent.html Configuring Data Privacy for Now Assist: https://www.servicenow.com/docs/r/platform-security/data-privacy-classic/configure-now-assist-data-privacy.html Activate sensitive data redaction for inbound emails plugin: https://www.servicenow.com/docs/r/platform-administration/activate-data-redaction-emails-plugin.html Sensitive data redaction: https://www.servicenow.com/docs/r/platform-administration/sensitive-data-redaction.html   ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html   ServiceNow Community: https://community.servicenow.com/community   ServiceNow TechBytes Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455   For general information about ServiceNow, visit: http://www.servicenow.com Check these. Some of them don't match the chapter markers in the script, above.