Generate and edit knowledge articles in the Knowledge Center from a task using AI-powered editing blocks and formatting tools. The article editor supports all existing article templates, including custom templates, with no migration needed. You can create an article or edit an existing one. Before you begin Role required: agent #servicenow #servicenowdemo #knowledgearticles This video was recorded in the Zurich release. ServiceNow product documentation: https://www.servicenow.com/docs/bundle/zurich-servicenow-platform/page/product/knowledge-center/task/kc-edit-knowledge-article.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow Insights Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455 For general information about ServiceNow, visit: http://www.servicenow.com/