ServiceNow AI Lens is a ServiceNow® Now Assist application that uses generative AI to scan images, extract information, understand visual data, and help improve your workflows. ServiceNow AI Lens can do the following tasks automatically for you: Fill in a form without having to do it manually. ServiceNow AI Lens can scan and extract the visual data to auto-fill in your forms. For example, it can scan the invoice receipt to auto-fill the fields on the expense submission form. Scan and identify the information from handwritten notes or images. For example, ServiceNow AI Lens can scan a sequence diagram to generate a script. Search for specific information from images. For example, ServiceNow AI Lens can look for a specific clause in a scanned legal contract. Process multiple images or files at once. For example, ServiceNow AI Lens can extract data from multiple screenshots of an error review or a Microsoft Excel file to generate insights at once. Chapters:  00:22 Features and benefits of ServiceNow AI Lens  01:09 Create an incident from a server error demo  01:58 Transcribe messy handwritten note demo  #servicenow #servicenowdemo #servicenowailens    Role required: lens_user    This video was recorded in the Australia release.  ServiceNow product documentation: https://www.servicenow.com/docs/bundle/zurich-intelligent-experiences/page/product/servicenow-lens/concept/servicenow-lens-explore.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow Insights Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455 For general information about ServiceNow, visit: http://www.servicenow.com/