ServiceNow Zurich’s Scripting Governance tool adds tighter control over who can write scripts... including HTML fields. The Conditional Script Writer group determines who has scripting permissions. If users who need to edit HTML fields aren’t in this group, they won’t be able to update those fields. In this video: What the Scripting Governance tool does How the Conditional Script Writer group works Why HTML fields are impacted What to review before disabling auto-provisioning 👉 Support article on the Scripting Governance tool: https://support.servicenow.com/kb?id=kb\_article\_view&sysparm\_article=KB2581331 Before locking this down, audit your HTML fields and group membership. This one’s catching a lot of customers off guard! 💬 Connect With Me LinkedIn → https://www.linkedin.com/in/kristendettman/