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Dear Community members,
Sharing a few coding best practices recommended by ServiceNow. This is part 1 and please stay tuned for further updates.
1\. Do not configure the password in your code...
ServiceNow Coding best practices Series - Part 1
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Editor’s note: This article is outside the typical range of topics we normally cover around here and touches on sensitive topics including recollections from an abusive marriage. It doesn’t delve i...
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Applying The Web Dev Mindset To Dealing With Life Challenges
CSS-Tricks
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Seamlessly Integrating ServiceNow with Genesys Live Agent: A Unique Approach
When tasked with integrating ServiceNow with Genesys Chat, we encountered a unique challenge—ensuring ServiceNow remain...
ServiceNow and Genesys Live Agent Integration Guide
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Client Access Licenses or CAL are a category of licenses sold by Microsoft that provide access to server software. This bog post attempts to provide step by step creation of CAL records for Micros...
Microsoft Server Software CAL Setup on ServiceNow SAM Pro
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=14e51965db2200d013b5fb24399619fb)
Hi there,...
Flow Action "Delete Multiple Records"
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Carinito (Morning Run 2024-07-10) #running #outdoors #mountainlife #woodfin
Justin Meadows
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Are you looking for small but impactful thing you can do to encourage your customer service agents to use the CSM Configurable Workspace?
One simple solution is to create a UI action that lets ag...
Encouraging CS Agents to Embrace CSM Workspace
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TechSavvy
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The keyboard shortcut for opening the Workspaces Menu using CTRL+ALT+w
Stories by Prashant Kumar LearnIT on Medium
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Now you can switch between Creator Studio and ServiceNow Studio in this Yokohama version
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The Service Desk Agent role enables users to improve the operational efficiency of handling customer inquiries by streamlining the intake process, quickly gathering and verifying necessary informat...
YOKOHAMA Release Feature 9: New ServiceDesk Agent Role (sn_service_desk_agent)
Stories by Prashant Kumar LearnIT on Medium
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over 1 year
medium.com
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Without You (Morning Run 2024-05-30) #running #outdoors #mountainlife #woodfin #asheville
Justin Meadows
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over 1 year
In this article, we will see how to configure the "SLAs and Timings" section under Record Information tab.
SVM
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ServiceNow Reskilling Program 第2期生 開催報告
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Everyone wants to talk about AI Agents - but what are they really? In this video I go thru the live configuration of a new AI Agent to automate Change Management by writing backout plans for you. Y...
Create your first Assistive AI Agent with the Now Assist Skill Kit
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Watch how quickly you can create valuable AI Agents
A simple AI Agent - the most valuable solution I have ever created
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Watch and follow along as we create an AI Agent to automate Change Management.
Create your first Assistive AI Agent with the Now Assist Skill Kit
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Stay ahead in the game
Milestone Technologies harnesses the power of Data and AI to build a robust foundation for purpose-driven organizations. Milestone’s AI solutions enable teams to innovate f...
Data & AI | Milestone Technologies
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Supercharge Your Project and Digital Portfolio with AI Agents
ServiceNow Community
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Now Assist Skill Kit - Build Your First Assistive AI Agent
ServiceNow Community
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In today’s dynamic digital landscape, cloud infrastructure has become the backbone of modern enterprise operations. Organizations are leveraging cloud services to drive innovation, agility, and sca...
ITOM Cloud License Estimator - Making estimating counts of licensable cloud resources simple
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