ServiceNow News
53109 items
Lost in ServiceNow Lingo? You’re Not Alone.
If terms like _Script Include_ or _Update Set_ make you pause — you’re not confused, you’re just speaking fluent dev in a platform with its own dialect.
ServiceNow-to-Software Engineering Terminology Decoder
New article articles in ServiceNow Community
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about 1 year
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Playbooks for Portals guide the user through processes step-by-step and allow users to track the progress they have made. Once Playbooks for Portals has been configured, the experience for users is...
New CSM Playbooks for Portals documents
New article articles in ServiceNow Community
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about 1 year
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Where to look to maintain size and performance of Service Mapping tables. Options to keep things manageable.
Service Mapping - Size Maintenance
New article articles in ServiceNow Community
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about 1 year
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Getting started with ServiceNow for Microsoft 365 integrations
ServiceNow Community
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about 1 year
Getting confused about what Health Scans, Scorecards, Instance Scans, Sprint Scans, Health Assessments, etc are? Need help understanding WHO can run them, and WHERE they run? Then look no further!
Demystifying Health Scan / Health Assessment / Instance Scan / Sprint Scan
New article articles in ServiceNow Community
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about 1 year
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AIOps Power Hour: How to achieve quick time to value for AIOps
ServiceNow Community
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about 1 year
Inside the Now Assist Data Kit : Part 1 - What makes Good Data for Great AI?
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about 1 year
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[CRM Innovation Afloat: A Dining Experience with ServiceNow](https://rsvp.servicenow.com/crmboatcruise-jun24)
Tuesday, June 24 | 4:30 PM – 8:30 PM
Chicago, IL
Join ServiceNow, Logik, and The W...
CRM Innovation Afloat: A Dining Experience with ServiceNow
New article articles in ServiceNow Community
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about 1 year
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Service Operations Workspace (SOW) is a modern, multi-threaded user experience meant to bring together the primary applications and data sources that your Service Desk Agents and resolver groups (T...
Service Operations Workspace - Adoption Playbook
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about 1 year
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Introduction
Recommended For You
The Recommended for You widget can use an ML algorithm based on an Employee profile or an HR Profile to show popular content accessed by users with similar prof...
Personalization and Content Recommendation on Employee Center
New article articles in ServiceNow Community
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about 1 year
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New #pokemon destined rivals sets available at DUBAI MALL 2025 #pokemon
Pranav Bhagat
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about 1 year
How REDE’s ITAM Experts Help You Unlock the Full Potential of ServiceNow AI Platform In digital-first business world, fragmented tools,...
ServiceNow - One Platform to Make Workflow:
REDE Consulting
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about 1 year
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Get insights into how Knowledge Graph can improve the user experience for your employees when interacting with the Virtual Agent
Knowledge graph enhancing Virtual Agent search
New article articles in ServiceNow Community
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about 1 year
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If there was a poll for what two terms will send shivers down any ServiceNow developers’ spines, I’m fairly convinced either “Sales Handover” or “Domain Separation” would top the charts.
As fun as...
Domain Separation ELI5 (Explained Like I'm 5)
New article articles in ServiceNow Community
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about 1 year
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Cloud Account Management demo: achieve governance and regulatory compliance with automated workflows
ServiceNow Community
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about 1 year
Source to Pay | Copy and configure invoice processing
ServiceNow Documentation
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about 1 year
AIOps LEAP demo: Automating Incident resolution with GenAI
ServiceNow Community
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about 1 year
This article will provide more information on all the Agentic AI capabilities that have been released by ServiceNow.
May 2025 Release (current release):
The May 2025 Store Release has two agentic...
Agentic AI Capabilities for HR
New article articles in ServiceNow Community
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about 1 year
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