ServiceNow News
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Another Feedback on Topmate. Connect me at [https://topmate.io/prashant\_learnit/](https://www.youtube.com/redirect?event=backstage%5Fevent&redir%5Ftoken=QUFFLUhqbU9UNVJhODJrcGRIUktqTGZuVDJpODFEVWl...
Another Topmate Feedback
Stories by Prashant Kumar LearnIT on Medium
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about 1 year
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Welcome to Horizon - with Brian Zaik and AJ Siegel
ServiceNow Community
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about 1 year
In this episode, get introduced to ServiceNow's latest offering, Horizon, the source of truth for experience design at ServiceNow, empowering creators to design better enterprise experiences. Joini...
Welcome to Horizon - with Brian Zaik and AJ Siegel - ServiceNow Insights Podcast
ServiceNow Podcasts
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about 1 year
Suite Certification — Telecommunication and Media Service Management
Another Learning Completed!
Suite Certification — Technology Provider Service Management
Another Learning Completed!
Provide actionable next steps by leveraging patterns from past cases
Suggested Steps Generation recommends the most effective next actions for customer service agents based on how similar cases ha...
Now Assist for CSM - Suggested Steps Generation
New article articles in ServiceNow Community
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about 1 year
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Resolution Notes Generation is a Now Assist skill that creates a clear, concise summary of how a case was resolved. Using case fields, user activity, related tasks, and conversation transcripts, th...
Now Assist for CSM - Resolution Notes Generation
New article articles in ServiceNow Community
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about 1 year
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Knowledge Generation skills empowers customer service agents to automatically create knowledge article drafts directly from resolved cases and helps support functions to reduce writer's block for n...
Now Assist for CSM - Knowledge Generation
New article articles in ServiceNow Community
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about 1 year
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Need to reset a user's MFA setting? Whether due to a lost mobile device, hardware security key issue, or a change in verification information—the Service Now Yokohama release has you covered. You c...
Reset User Multi-factor Authentication (MFA)
New article articles in ServiceNow Community
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about 1 year
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Are you a Developer, Admin, or someone who uses Flow Designer or Playbooks with Now Assist AI features? We want to hear from you!
ServiceNow is conducting a Product Research Survey to better under...
Help Shape the Future of AI in Flow Designer & Playbooks! (Product research survey)
New article articles in ServiceNow Community
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about 1 year
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_Disclaimer_ _– This article is part of a series exp...
Scripting Governance Tool
New article articles in ServiceNow Community
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about 1 year
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We invite technology vendors, including software publishers, hardware manufacturers, technology data vendors, to be part of continuous growth of the Content Library. You can contribute data on your...
ServiceNow ITAM Content Library Contribution Form
New article articles in ServiceNow Community
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about 1 year
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We invite technology vendors, including software publishers, hardware manufacturers, technology data vendors, to be part of continuous growth of the Content Library. You can contribute data on your...
ServiceNow ITAM Content Library Contribution Form
New article articles in ServiceNow Community
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about 1 year
www.servicenow.com
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Workplace Service Delivery - What's new in the July'25 Release
This blog is a deep dive into the new features for the July 2025 Workplace Service Delivery (WSD) Store Apps release.
Please note th...
Workplace Service Delivery - What's new in the July 31st Release
New article articles in ServiceNow Community
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about 1 year
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Building apps on the Now Platform? The latest Studio updates make it faster to navigate, easier to integrate AI, and better aligned with how modern developers work.
ServiceNow Studio – Zurich Store 1 Update
New article articles in ServiceNow Community
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about 1 year
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Browser Extension for Employee Center - Open House Sessions with Justin - 20250805
Justin Meadows
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about 1 year
Understanding Agentic AI with Rita Castillo In this episode of the podcast, we dive into the fascinating world of Agentic AI with Rita Castillo, VP, Design – AI Platform Experiences. Rita illuminat...
Understanding Agentic AI with Rita Castillo - ServiceNow Insights Podcast
ServiceNow Podcasts
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about 1 year
To ensure a successful and sustainable Knowledge Management implementation in ServiceNow, it is essential to understand your organization’s goals, content landscape, user needs, and operational con...
Knowledge Management Strategy - Questions for Consideration
New article articles in ServiceNow Community
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about 1 year
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Health and Safety Agent Mobile Incident Management Demo July 2025
ServiceNow Community
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about 1 year
The ServiceNow Software Asset Management (SAM) Lifecycle along with how REDE Consulting brings expertise at each stage: ServiceNow...
How REDE is solving SAM challenges for Enteprises!
REDE Consulting
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about 1 year
www.rede-consulting.com
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Welcome to Horizon - with Brian Zaik and AJ Siegel
ServiceNow Documentation
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about 1 year
Health and Safety Contractor Service Center Demo
ServiceNow Community
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about 1 year
Unifying Autoregressive and Diffusion-Based Language Models
ServiceNow
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about 1 year