ServiceNow News
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This event management system doesn't allow for experimentation without actually creating an event. The idea I had that would allow folks to choose in which part of the meeting they wanted to partic...
MN Local User Group Meeting Info Deleted - New post available soon
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Welcome Service-now Community,I would like to start by welcoming all new and current Service-now.com users. This blog is going to follow the learning/training of the Service-now.com platform specif...
Are you new to Service-now.com? Then this Blog is for you!
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I recently joined Boston University to implement Service-Now. I had come from a large and fast growing retail environment where over almost 3 years I implemented Service-Now. Every day I am amazed ...
NEW: Special Interest Group and Discussion Forum for the Higher Education Industry
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Hi everyone,At the New York Local User Group, a discussion among a number of users cropped up about whether you can use Project Management to manage other Planned Tasks, particularly Release.We put...
New Documentation: Managing Planned Tasks in Project
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Knowledge Management and Knowledge-Centered Support have become seriously hot topics these days. And why not? "Knowledge is power" and robust knowledge management can take ITSM to new levels of suc...
NEW: Special Interest Group and Discussion Forum for Knowledge Management
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I recently came across a situation where I wanted to open a reference field lookup with some custom filter. The built in drop down filter is nice, but takes a little time to filter what you want. I...
How to Add Custom Filters to a Reference Field Lookup
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