ServiceNow News
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I was talking to a customer the other day, who had an interesting request. Their company already uses Salesforce.com's Chatter feeds for everything in their company. Every document in salesforce ha...
Integrate ServiceNow with Salesforce.com's Chatter feeds
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I recently was helping out a good friend. He was doing a standard Perl soap request (as shown on our Wiki) using Soap Lite version .715 and getting an error like this: Incorrect parameter at /Libra...
Perl SOAPLite version .715 has issues handling larger soap responses
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One of the great things about this modern technology stuff: interesting and unexpected interactions with smart, thoughtful people. Several weeks ago, I had a set of such interactions via Twitter wi...
IT Service Management (ITSM) Maturity and Cloud Computing: Correlation and Causation
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Sometimes a record has comments or worknotes, but it's not obvious if the form loads with another tab active. I decided to see how easy it'd be to make it more obvious.Turns out it was pretty easy....
Put number of comments/worknotes into form tab label
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I feel like Neo in the Matrix dodging bullets as they are fired at me. I have been working on an issue with a customer that had me perplexed for some time. Thank you Alex Yupanqui and Jimmy Yuan fo...
Constraint Violation with Orchestration when creating an account - the manager attribute has a backslash \ character in the DN.
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I was asked the other day if ServiceNow has any attachment auditing in place to see when an attachment was added or removed from a record. I was not aware of any, so I came up with the following. M...
Attachment Logging/Auditing - Where did that attachment go?
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This may already be common knowledge, but I thought I would share anyways. I recently attended the pilot class for our Application Development Training (that will be offered at Knowledge 13). One o...
A few little scripting tricks I learned during an Application Development Training.
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Welcome to TechNow - the web series for ServiceNow developers and administrators on a variety of Now Platform topics. New episodes are available roughly once a month from subject matter experts.
I...
TechNow Ep 1 | ServiceNow Jelly Scripting - Part 1 of 3
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"Faster, Better, Cheaper"
This is a quote I have heard some people use to refer to our growing [Process User Training program](http://www.servicenow.com/knowledge.do?sysparm%5Fdocument%5Fkey=kb%5F...
Faster, Better, Cheaper: ServiceNow's Process User Training Program
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Organization: [Alexa Crawls](https://archive.org/details/alexacrawls)
Starting in 1996, [Alexa Internet](http://www.alexa.com/) has been donating their crawl data to the Internet Archive. Flowi...
Delete or Update Activity log and Journal Field Entries - ServiceNow Guru
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ServiceNow includes the ability to provide a full audit and journal history of records in the system. This is an extremely useful feature, but there are times when you need to override this audit p...
How to Delete or Update Activity log and Journal Field Entries
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When the time comes to submit your Innovation of the Year entry, you may be a little unsure. _Is the application I built really innovative? Are my team's results significant enough? Did we break ne...
Wondering What Makes a Great Innovation of the Year Submission?
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The NY Metro LIG is proud to present "America's got Catalog Talent" - A Service Catalog Show and Tell event. Do you have a great service catalog or does your catalog need some help? We invite you t...
You're Invited: itSMF NY Metro LIG | America's got Catalog Talent
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