ServiceNow News
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I have heard in the past from our professional services folks who wanted to implement some type of approval process when a new CI was created by Discovery. I don't remember all the details, but it ...
Creation of hardware CIs in the upcoming Dublin release
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\[\\]DANGER: If you have manually entered information in CMDB\_CI, or any of the underlying hierarchy, Discovery may (and probably will) overwrite the data. You absolutely do NOT want this to wi...
Experiences Implementing ServiceNow Discovery (Part 2 of 2)
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Yesterday a team from NCC Solutions, a Munich based ServiceNow partner, sat down to build an application to demonstrate to the attendees of the NowForum event in Mainz.
We've been planning the CreateNow Custom Application Hackathon for a while now and we've had time to really think about what we want to achieve from the contests.
We want to allow our customers, p...
The first Hackathon entry.. before we've even started in Paris
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Join us at this invitation-only, complimentary workshop in San Diego on Thursday, November 14th from 8:30 am — 4:15 pm. Breakfast, lunch and snacks will be provided.This is a limited-seating event....
Complimentary Service Catalog Workshop — Nashville — 11/14
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Join us at this invitation-only, complimentary workshop in Raleigh on Tuesday, November 12th from 8:30 am — 4:15 pm. Breakfast, lunch and snacks will be provided. This is a limited-seating event. D...
Complimentary Service Catalog Workshop — Raleigh — 11/12
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Join us at this invitation-only, complimentary workshop in Charlotte, NC on Thursday, October 24th from 8:00 am - 4 pm. Breakfast, lunch and snacks will be provided.This is a limited-seating event....
Complimentary Service Catalog Workshop — Charlotte — 10/24
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A few days ago we had an outside company contact our group with questions on what it took us (resources, time, etc.) to implement ServiceNow Discovery in our environment. Since we have been running...
Experiences Implementing ServiceNow Discovery (Part 1 of 2)
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Many organizations have invested significantly in IT service management (ITSM) people, processes, and tools; some have invested and reinvested in a multitude of different vendor tools over the year...
NowForum: Get More Out Of Your IT Service Management Tool
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All,MSP Special Interest Group membership has expanded over the past several months and we welcome new MSP users to the group. It's been quite a while since we had a virtual user group meeting, so ...
MSP Special Interest group membership has expanded!
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How do you track these assets? Is it even important to track these assets? From a personal level, this may not seem very important, but consider a couple situations:
What happens in the event o...
Do You Have What It Takes? Asset Management Course Announcement
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A small Javascript library to convert Javascript → Jelly.
What is Jello and Why do you want to use it:
Jello is a _tiny_ converter which converts Javascript to Apache Jelly. It basica...
Jello - A tiny converter from Javascript to Apache Jelly
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_Cloud confusion triggers anemic month for Index of PaaS Activity_
I attended the [Hosting & Cloud Transformation Summit](http://na.hostingtransformation.com/) last week in Vegas. It's the 451 Res...
The pathetic pace of cloud adoption is our fault. Here's what needs to change.
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The ServiceNow NowForums in [Paris](http://www.servicenowforum.com/fr/) , [Mainz](http://www.servicenowforum.com/de/) , and [London](http://www.servicenowforum.com/uk/) are just around the corner.
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NowForum: The CIO Holy Grail - Reducing IT Costs AND Improving Service
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In a previous post, I offered some observations intended to help you to decide if your enterprise is [ready for IT transformation](%20http://community.servicenow.com/blog/michael-dortch/it-transfor...
The Path to IT Transformation: Walk, Then Run, Then Soar
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This blog is a followup to the previous blog I did about using AD CMDLETS:http://community.servicenow.com/blog/christophermaloy/running-active-directory-cmdlets-your-workflow-powershellThis is a sp...
Using Orchestration to move an AD user to another OU container
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I have had this bit of information for sometime and I have to thank a customer and friends of mine I was working with about a year ago: Roy Walton and Tim Warren. They are the brains behind this bl...
Running Active Directory CMDLETS in your workflow with Powershell
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Recently I discovered a little trick with GlideRecords that would’ve made my life a lot easier with previous projects if I knew it existed.
As it stands, out of the box, the GlideRecord API does n...
Posts from September 2013 on Service Now Gems
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