ServiceNow News
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The ServiceNow Multimedia Team produces videos in several genres to help you find the information you need as quickly and efficiently as possible.
These genres include the following:
1\. ServiceN...
Video
ServiceNow Video Genres: Which Do You Find Most Helpful?
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almost 12 years
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Several years ago, I worked on a large ServiceNow implementation of change management. One of the key requirements on that project was to allow for the logical grouping of CIs. The primary reason f...
Group Configuration Items for Easier Management in ServiceNow
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almost 12 years
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So, recently I wrote an integration to pull in all of our computer information from LDAP to pull into Service-Now to create an all-data comparison report. The report allows us to pull up a quick he...
Converting Active Directory lastlogontimestamp To Service-Now format
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almost 12 years
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_"I live in New York, but I'm gone 310, 320 days a year. My apartment is storage."_
\-Christian Scott, jazz trumpeter
Where do you store your stuff? If you are using the ServiceNow Asset Manageme...
Controlling assets with stockrooms and stock rules
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almost 12 years
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IT leaders and their teams often find themselves in what I like to call a 'Dickensian dichotomy' — a "best of times, worst of times" situation. With access to tools such as Amazon Web Services (AWS...
Pushback: A Critical Success Factor in IT Request Management
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almost 12 years
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