ServiceNow News
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From traditional speakerphones and [conference calls](https://youtu.be/DYu%5FbGbZiiQ) to Skype, Google Hangouts, and state-of-the-art videoconferencing, we've been finding and using ways to connect...
Distributed Collaboration: The Future. Now. You Ready?
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The Multimedia team is now captioning newly released videos to make them more viewer-friendly and consumable for people all over the world. Now you can watch our videos with instructional text disp...
Closed Caption Feature and Translated CC enabled in Videos
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Nationwide Stamp Fulfillment Application
The US Postal Service...
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Innovation of the Year: Service Management Across the Enterprise
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Device Compliancy Management- Encryption National Project
Th...
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Innovation of the Year: Security, Risk & IT Operations
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BoostGDN (General Defense Network)
Ordering temporary communica...
Innovation of the Year: Notifications and Communication Requests
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I am fortunate to work with our most ambitious HR customers and see how they continuously raise the bar of customer service. It's natural to strive for better customer satisfaction when you simply ...
HR Service Management - Continuous Service Improvement - The Service Experience
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And that would be Application Scope. The goal behind application scope is to ensure that an application running in an instance of ServiceNow plays nicely with every other application running on tha...
The one new feature you absolutely must understand to build applications on Fuji
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Here at ServiceNow and for many of our customers, we rely on detailed, useful, customer-focused content in the Knowledge Base to address customer issues or concerns. Each month we analyze feedback,...
Using meta tags in Knowledge Base articles to improve SEO and reduce incidents
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If you've upgraded to Eureka through Patch 3, you may have encountered errors when you enter null or zero length strings into the Search field. For example, if you were to enter a space (null) in y...
Avoid errors when entering null or zero length strings into the Search field in Eureka
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Mobile is eating the world - smartphones outsold PC's for the first time in 2011 and it is [estimated ](http://www.telegraph.co.uk/technology/mobile-phones/11287659/Quarter-of-the-world-will-be-usi...
Building mobile applications with ServiceNow and Apache Cordova
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