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_Congratulations to the Innovation of the Year Finalists!_ _Read about the inspiring applications from GE Capital, National Cancer Institute, Oak Ridge National Lab, Swiss Re, and USPS and vote f...

Swiss Re is one of the finalists for the "Innovation of the Year" Award - Vote for Your winner!

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Learn how to power up your CMS implementation with this hands on workshop

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1. Go to stats.do of that particular node and check if the events process is stuck: 1. In the stats.do, open the link for events process worker page. This displays the stacktrace for eventproc...

Diagnosing and remedying stuck event processes

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Managing Users in the Customer Self-Service Portal

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Running a REST query to populate a table

Running a REST query to populate a table

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Innovation of the Year 2015 Finalists Video

Innovation of the Year 2015 Finalists

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Top 10 Known Errors you could be at risk for - April 15, 2015

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Healthcare is going through a massive shift in technology. This is true for all enterprises horizontally especially in relation to Enterprise Asset Management. This paradigm shift from client/serve...

Clinical Asset Management & Compliance - Business Value.pdf

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Are you attending a SNUGconnect Regional Reception this year at Knowledge15? If not, you're missing out! This year we will have separate receptions for seven different regions and you're invited. J...

Don't miss your SNUGconnect Regional Reception!

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Special Interest Groups are increasingly popular at Knowledge. This year, we have eight different SIG sessions; each designed to provide an opportunity for you to learn and share best practices, an...

Special Interest Groups at Knowledge15 - There's one for you!

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Performance issues can be tricky, but there are various modules in ServiceNow applications that enable administrators to diagnose and [troubleshoot performance issues.](http://wiki.servicenow.com/i...

5 Ways to Troubleshoot your Instance Performance

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We have made a few updates to the ServiceNow [Customer Self-Service Portal](https://www.servicenow.com/community/developer-blog/self-service-delivered-now/ba-p/2290050) that we released a few weeks...

Updates to the Customer Self-Service Portal

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The Community team is gearing up for what should be a fantastic Knowledge15 event! I wanted to share with everyone the Community activities we have planned at our demo booth during the CreatorCon e...

Community @ CreatorCon Activities

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Hi guys, I just joined this SIG group and I am happy to share thoughts with you!:) To start off, here is something which I was fighting with lately, in case any of you has had similar needs. I was...

Enable non-PMs to create projects, but edit only their own projects

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Coalesce by sys\_id! Back to transform maps in servicenow! Ever thought what would happen if you coalesce by sys\_id? Well, it is not so interesting for matched records as it would simply update i...

Coalesce by abrakadabra!

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If everything in the enterprise really is or can be a service, what's next on the service management and delivery horizon? At a growing number of enterprises, it is or could be contract services ma...

Contract Services Management: A Next Big Thing for ServiceNow?

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The ServiceNow Platform handles Service Management Enterprise-wide. Here are a few videos that demonstrate the features and uses of different ServiceNow Service Management applications. The first ...

Service Management for the Enterprise

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Switzerland SNUG

Switzerland SNUG

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Every day, our customers and partners tell us about the innovative business solutions they have created on the ServiceNow platform. These solutions are incredibly inspiring to the entire ServiceNow...

Vote for your "Innovation of the Year" (winners announced at K15 next week)

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Just getting into application development for Fuji or want to brush up for the Certified Application Developer exam? Follow me as I document by findings, tips, and recommendations in the [FujiFort...

FujiForty - For developers from a developer

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Get a beer delivered by a friendly robot at CreatorCon

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There are a number of posts on the [Community Site that are referring to the use of an undocumented function called: ](https://community.servicenow.com/search.jspa?q="gs.sql")[gs.sql](https://commu...

Why using gs.sql is a BAD IDEA!

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CreatorCon attendee spotlight - Sreedhar, Technical Architect

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Managing upgrades in the Customer Self-Service Portal

Managing upgrades in the Customer Self-Service Portal

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If you have gone to HI recently, you would have noticed that it has changed pretty significantly. In theory, we've made everything easier for customers to do on their own. Managing instances is eas...

Here's how we've recently changed self-service

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