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How To: Recertify your certified application for new ServiceNow releases

How To: Recertify your certified application for new ServiceNow releases

Import · almost 11 years
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To help ensure that your incidents move quickly from the resolved to closed state, Incident Management [automatically closes incidents](http://wiki.servicenow.com/index.php?title=Closing%5FResolved...

Customize the automatic closure of incidents

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Scoped Applications are a fun topic for me. I was able to contribute during the development of the Scoped App model, and since then I've written a lot of small Scoped Apps personally, as well as co...

Background and Philosophy of Scoped Applications

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It is a best practice to scrub your update sets prior to moving them to Test or Production. ServiceNow recommends keeping the number of changes in an update set to below 100\. This is about the out...

A Tip For Vetting Update Sets

Import · almost 11 years
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Append a watermark to the email subject

Append a watermark to the email subject

Import · almost 11 years
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The Geneva release has a number of new features of interest to developers on the ServiceNow platform. In this series of blog posts, I will cover some of these topics in a little more depth. As alwa...

What Developers Need to Know about Geneva: Part 1 - Studio

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![image](https://community.servicenow.com/community/image/serverpage/image-id/156711iD5E69378CBCA2763/image-size/large?v=v2&px=999) The Knowledge Base is kept current with frequent edits and addit...

Knowledge Base Digest: November 17, 2015

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As ServiceNow developers, if we need a handle to a user record and don't want to perform a GlideRecord query, we have used the getUser() method on the GlideSystem class via the global 'gs' variable...

GlideSystem extension: getUser2()

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Witajcie czÅ‚onkowie ServiceNow User Group Poland! JesteÅ›my dumni mogÄ…c poinformować o pierwszych spotkaniu nowopowstaÅ‚ej grupy ServiceNow User Group Poland! Zapraszamy na wydarzenie w który...

Pierwsze spotkanie ServiceNow User Group Polska!

Import · almost 11 years
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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. THE ORIGINAL ARTICLE HAS BEEN MOVED TO A COMMUNITY LOCATION. In December 2014 I wrote ...

ServiceNow Admin 101: How to Override the UI14 "Dot" in a List View Using CSS Styles

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After blogging my proposed u\_GenericSet data type class a couple of days ago, I got the idea to finish out the thought with a post on a u\_GenericMap data type. I frequently use Javascript object...

A Map Data Type for ServiceNow

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The Geneva release is here, and it includes a number of features of interest to developers. These will be explored in depth over time, but here is a high level overview of some of the key points to...

What's New in Geneva for Developers?

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I come from a Java and C background so, as much as I love the power of Javascript, there are some significant gaps that leave me longing for those other languages. One of the "biggies" is the lack ...

Javascript Data Structures, an argument for deprecating the ArrayUtil

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At the top bar of the form, the email icon will open a convenient tool that allows you to enjoy the flexibility of a quick email and the ability to use [templates](http://wiki.servicenow.com/index....

Identifying a problematic quick message in the Email client

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The [Content Management System (CMS)](http://wiki.servicenow.com/index.php?title=Content%5FManagement%5F-%5FVersions%5FPrior%5Fto%5FFujiThe%5FESS%5FPortal&gsc.tab=0) is an application that provides...

CMS101: Content Management System overview

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Six days. 10,000 attendees. One amazing conference. [Register today!](http://knowledge.servicenow.com/register-pricing.html) Registration is now open for Knowledge16—the only conference created by...

Knowledge16 - Registration is Now Open!

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A happy employee is a productive employee. So why continue on with internal processes as painful for you as they are for your workforce? Break the email and spreadsheet habit and feel the flow of s...

Video: HR Service Management Overview

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Mini-Lab: Adding CSS To an Email Notification - Part 2

Mini-Lab: Adding CSS To an Email Notification - Part 2

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The set data type does not store duplicate elements. It offers the ability to perform unions, differences and intersections with other sets. Iterating the structure using getIterator is a little sl...

u_GenericSet Data Structure

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If you create and name a [catalog item with an ampersand on your two-step shopping cart page](https://www.servicenow.com/community/now-platform-forum/how-can-we-redirect-the-back-to-catalog-button-...

How to modify two-step shopping cart item containing an ampersand (&)

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Mini-Lab: Adding CSS To an Email Notification - Part 1

Mini-Lab: Adding CSS To an Email Notification - Part 1

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Episode 8: ServiceNow Security Incident Response

Episode 8: ServiceNow Security Incident Response

ServiceNow Insights  · almost 11 years
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We have a team of developers building catalog items. As I review the code that they are writing, I'm finding that much of it is extremely repetitive. We've built out a library of Script includes to...

Possible productivity enhancements via GlideRecord extension methods/properties

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Webinar Gouvernance Risque et Contrôles IT le 04/12 : 10h30/11h15

Webinar Gouvernance Risque et Contrôles IT le 04/12 : 10h30/11h15

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Webinar Intégration de Bomgar í ServiceNow le 27/11 : 10h30/11h15

Webinar Intégration de Bomgar í ServiceNow le 27/11 : 10h30/11h15

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