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Since workflows execute on the server there are a couple of questions that often arise from my clients: 1. How do I control the features I want the workflow to execute? 2. How do I do this without...

Pragmatic Patterns: Workflows - Using Data to Adjust the Flow

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Is ITIL "Adult Content"? or is it "Suitable for All ages.."

Is ITIL "Adult Content"? or is it "Suitable for All ages.."

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Welcome to my series on creating Custom URL's for use with ServiceNOW. Have you ever wanted to use yourdomain.com as your ServiceNOW URL? Well now you can! I will walk you though setting up a conc...

Custom URLS/Domain names in ServiceNOW

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This week I was working on a scoped app and discovered something about [inbound (email) actions](https://geneva-docs.servicenow.com/administer/notification/concept/c%5FInboundEmailActions1.html) I ...

Scoped apps and inbound actions

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Have you ever needed to be able to view or change the current cart's "Requested For" while on a catalog item page? In the past we have needed to make sure that a person is not requesting something...

Catalog shopping cart's "Requested For"

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Knowledge Base Digest: February 2, 2016

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SOAP based communication allows us to secure the message (end-to-end security) not just at the transport level (HTTPS). If you want to protect inbound SOAP requests, at the message level, you can u...

Cleaning Up WS-Security With SOAP

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Why Cloud Architecture Matters: The Multi-Instance Advantage over Multi-Tenant

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Who can post job opportunities on the Job Board? Anyone who is a registered community member. How often can I post the same job? Please only post a job one time on the community. We also ask yo...

Job Board FAQ

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Please use the following guidelines when posting to the Jobs Board Community. This will help make it easier to connect candidates with opportunities. Subject Line: Do "not" check "mark this discu...

Job Board Posting Guidelines

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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: INTERMEDIATE Assumes having taken the class [SSNF](https://nowlear...

Mini-Lab: Writing Entries Into the System Log Using Ajax and JSON

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Welcome to the fifth, and final, entry in our series introducing the enhancements to Change Management in Geneva. If you happened to miss the previous posts here is a quick review: Part 1 - [Genev...

Geneva: State of Change

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Knowledge management got a big face lift last year with the introduction of [Knowledge Management V3](https://docs.servicenow.com/product/knowledge%5Fmanagement/concept/c%5FKMv3Migration.html) in F...

Fixing Knowledge V3 search rendering when glide.ui.escape_text is false

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Last month in our [Geneva launch](https://community.servicenow.com/search.jspa?facet=content&q=geneva%2A&sort=relevanceDesc), we unveiled the new [ServiceWatch family ](https://www.servicenow.com/s...

Service Operations Maturity Model — Where Do You Fit?

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What has been your experience posting your questions from HI to the Community?

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Hello Fellow PPM SIG'ers, ![image](https://community.servicenow.com/community/image/serverpage/image-id/172731i6CAE70BE6C4B616A/image-size/large?v=v2&px=999) NEW LOCATION 1 - Click DISCUSS and ...

WE HAVE MOVED!

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Introducing The Enterprise Cloud

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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: INTERMEDIATE Assumes having taken the class [SSNF](https://nowlear...

Mini-Lab: Using Ajax and JSON to Send Objects to the Server

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Nearly 600,000 veterans are unemployed nationally, and with an estimated 30,000 service members, including the Guard and Reserves, leaving the military each year over the next five years, that numb...

Tech Training for Veterans and Military Spouses

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Episode 12: Using the ServiceNow Knowledge Base Application

Episode 12: Using the ServiceNow Knowledge Base Application

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This week's podcast features [servicenowkevin](https://community.servicenow.com/community?id=community%5Fuser%5Fprofile&user=48e0de21db981fc09c9ffb651f96196f) as he talks about how we use the Knowl...

TechBytes Episode 12: Using the ServiceNow Knowledge Base Application

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Reply emails with Re: prefix and value passed on the subject examples

Reply emails with Re: prefix and value passed on the subject examples

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Knowledge Base Digest: January 26, 2016

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Pragmatic Patterns: Ajax - Architecting Your Code

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If you've been following our [blogs](https://community.servicenow.com/community?id=community%5Farticle&sys%5Fid=a5dca665dbd0dbc01dcaf3231f961928), you know what's new in Geneva, released Dec 8\. I'...

Introducing Service 360 in Geneva

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