ServiceNow News
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_Incident Mgmt and..._
Look, if you want to make something important, give it some theme music. And if anyone is gonna give the ITIL processes a theme-song, well, why not me?
And Incident Managem...
of ITIL and 80's Music Pt 1 - (or, if ITIL processes had Theme songs)
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almost 10 years
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Playing hide-and-seek with Service Catalog task variables
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Updated
11/29/2016: ResourceLink's now can be updated without having to PUT or POST back as a separate String property. A JsonConverter class has been added that returns the resource links valu...
A .Net client for ServiceNow's REST TableAPI in C#
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If you want to add a new field when sc\_layout is disabled, then, check this: [Legacy:Adding a Field to the Service Catalog Checkout - ServiceNow Wiki.](http://wiki.servicenow.com/index.php?title=L...
Adding a Custom Field to the Service Catalog Checkout form when Cart Layout(sc_layout) is enabled!
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Whenever two methodologies gain steam you will find there is conflict. Since 2008 Pragmatic Marketing the grandfather of Product Management certification and training has been messaging the differe...
Hatfield Agile Scrum & McCoy Product Mgmt Can Get Along
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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE.
DIFFICULTY LEVEL: ADVANCED
Assumes very good knowledge and/or familiarity of scriptin...
Mini-Lab: Add a Slush Bucket Control to a Dialog Box
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Adding a form message to the top of the form is easy enough by using the g\_form.addErrorMessage or g\_form.addInfoMessage functions. Then getting rid of them is again, another simple call of g\_fo...
Posts from September 2016 on ServiceNow Gems
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ECOSTRATUS FACT SHEET: MOVING FROM POTENTIAL VALUE TO REALIZED VALUE
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almost 10 years
sncdevelopment.com
1. Make a variable hidden without providing any default value.
2. Next, make the variable mandatory (via UI policy/Client script).
3. Now that the variable is hidden, you won't be able to provide a...
Avoiding a Deadlock When Working with Service Catalog Variables
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Mit über 55.000 Mitgliedern aus über 3.000 Unternehmen in Deutschland, í–sterreich und der Schweiz ist die DSAG die meinungsführende und einflussreichste Interessenvertretung für SAP ®-Anwender. De...
Besuchen Sie uns am DSAG Jahreskongress von 20. bis 22. September 2016!
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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE.
DIFFICULTY LEVEL: INTERMEDIATE
Assumes a good knowledge and/or familiarity of REST web...
Mini-Lab: Retrieving and Parsing the JSON Results From a REST Web Service
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This video shows how to create and configure catalog check box variables to present options to customers when ordering items from the service catalog. It also explains how to group multiple check b...
Video: How to Use Service Catalog Check Box Variables
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Previously I wrote a post on [expanding Service Now's property collection for AWS discovery](https://www.servicenow.com/community/itom-blog/expanding-cloud-discovery-for-custom-property-collection/...
Cloud Management Overview and Expanding AWS Discovery Part 2
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_Note: This blog post reflects my own personal views and do not necessarily reflect the views of my employer, Accenture._
Every now and then I'll come across a question in the community or have a ...
Determine if RITM was Generated from an Order Guide in Helsinki
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Like all programming/development environments, ServiceNow has a boolean [data type](https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/administer/reference%5Fpages/reference/r%5FDat...
True/False (Boolean) Field Behavior in ServiceNow with NULL Values
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