ServiceNow News
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SLAs have a time stamp in them for when they start. The SLA definition specifies a duration for how much time is allotted to meet the SLA. When you start the SLA, the duration is added to the start...
Schedule changes affect Business Pause duration calculations
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almost 10 years
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There's a problem in information technology. Not everybody appears to know what is going on, which systems are in place, how much money is being spent where… or know what pieces of hardware and sof...
The chasm of invisibility that sits at the heart of IT
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almost 10 years
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We've discussed previously that DevOps is a mindset. It's all about collaboration, sharing, and communication. But it's also important to recognize that one person's mindset is not necessarily the ...
The DevOps Mindset Part 2: Recognize the Challenges
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I see many reports, and have been affected myself, of the issue "I have Safari and no matter what, I still get the old UI."
If you have ensured you have the proper plugins and preferences set, yet...
Browser is still showing old UI // Helsinki // Safari // UI 16
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almost 10 years
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DevOps is not a tool. DevOps is not a process. DevOps is a mindset. Sure, you will need tools and processes to enable your DevOps program. However, success in achieving DevOps cannot be accomplishe...
The DevOps Mindset Part 1: Know Who the Players Are
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almost 10 years
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[](https://community.servicenow.com/now-platform/latest-release.html)
"The Future of AI in IT" - live event Nov. 30 in SF with Allan Leinwand, ServiceNow CTO
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"Deep linking consists of using a uniform resource identifier (URI) that links to a specific location within an app rather than simply launching the app."
Wikipedia
DISCLAIMER This functionality ...
Single page app on Service Portal Part 2 - Unique URL (deep linking)
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almost 10 years
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"Single-Page Applications are Web apps that load a single HTML page and dynamically update that page as the user interacts with the app. "
Microsoft Magazine
For this example we will be using ui-...
Single page app on Service Portal Part 1 - UI-Router
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almost 10 years
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Today at 8:00AM the CreatorCon Challenge Entry Period begins and the [Entry website](https://developer.servicenow.com/app.do!/creatorconchallenge) is now open for business. Here's a rundown of the ...
CreatorCon Challenge - Entry Period Starts NOW. Get the Inside Scoop.
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almost 10 years
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This week I was working on a very interesting requirement - a customer wanted multiple CMS sites, but some public and others requiring login. After extensive searching, I figured I would create my ...
Accessing public & private sites created through CMS with SSO
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almost 10 years
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Recently, I had an interesting discussion with a customer who had made the decision to move to a HR Shared Service/ Multi-Tier delivery model. If you recall my last blog, I discussed what that mean...
Five things to keep mind and consider when developing an HR Shared Service Center.
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almost 10 years
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Hello All,
I've recently been put on a job for a ServiceNow End-User in the Greater Philadelphia Area. The client is in the Bio-Medical industry and is looking for a ServiceNow Developer to enhanc...
ServiceNow Developer Opening for Greater Philadelphia Area!
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almost 10 years
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