ServiceNow News
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The article below is intended for any person customise your Workflows. Javascript knowledge is useful but not required.
Introduction
As I mentioned in other articles, regardless of your task, th...
Design a Powerful and Scalable Workflow with System Properties
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Since I started to use Customer Service module this always has been a struggle, quite hard to find a proper answer nowadays about best practises and how user management should be set up. Said that,...
Understanding user types and permissions on Customer Service
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over 7 years
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everybody this is Scott Jacobs from Cove Essex welcome to our webinar tips for cracking the CMDB code agenda so we&39;ll start with the promise of seeing DB will go into false starts and by tha...
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Part 1: Tips for Cracking the CMDB Code and Solving Business Problems
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over 7 years
all right I have one minute after the hour so we&39;ll go ahead and get started welcome everybody this is scott Jacox from eco vest ik welcome to our webinar tips for cracking the CMDB code and...
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Part 2 - Tips for Cracking the CMDB Code and Solving Business Problems
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over 7 years
The article below is intended for any person customize their Notifications. A working Javascript and HTML is useful but not required.
Introduction
We often focus on getting job done and ready to...
Make a Better Notification with System Properties and Mail Scripts
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Hi All,
Recently in my Project there was a requirement to display Variable Information in Notifications for a Record Producer submitted in a Scoped Application. Similar Requirement in Global Scope...
Display Variables Information in Email Notification for a Record producer in Scoped Application
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over 7 years
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This onLoad client script shows how to change the background color of form buttons in ServiceNow. For this example, I set up the script to change the color of the ‘Approve and ‘Reject’ buttons on ...
Customise your UI Action Button or Navigation Bar of your forms
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over 7 years
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Although unknown to many, the capability exists within SeviceNow to create a report based directly on data from an external spreadsheet file -- for example such as a spreadsheet created in the Micr...
3 Steps to Create Reports Directly from an External Excel Spreadsheet
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