ServiceNow News
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Like real estate let's start with location.
As the IT brings AV (Audio Visual) into the enterprise there are some facets that make AV unique and there are others that are the same as any other ent...
Your Audio Visual CMDB...or AVCMDB Step One: Location
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Different people in your company have different goals, and they take different actions to achieve them. ServiceNow’s Performance Analytics product gets the right information to each of them, right ...
Video
Performance Analytics—the right information, right on time
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Every so often the question comes up "How can I make one drop down dependent on the value in another?" and, while there are several ways to accomplish this, the easiest one is using a feature built...
Create a dependency between two fields on a Catalog Item - Lookup multiple choice, Lookup select box, List Collector
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TW
ServiceNow Scripting Best Practices - Part 4
ServiceNow by Mohit Yadav
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over 6 years
Getting started with Service Portal - providing top-notch end user experience
Kloves Inc.
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over 6 years
A question that I see come up from time to time would be, how do you add variables to be displayed on a task using a script instead of using the slush bucket on the activity task itself within the ...
Adding Variables to a Task via a script instead of using the slush bucket within a workflow for a Catalog Item
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Hi there,
A few weeks ago we've setup a custom Virtual Agent Service Portal widget with a feature bubble. A feature bubble similar to the one on the [HI Service Portal](https://hi.service-now.com)...
Virtual Agent feature bubble (2), auto display after N seconds
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Recently we have worked on very interesting task with less coding.
When someone deleting their record from table we need to send email to same respective user through Before Delete Business rule a...
When table records deletion, sent an Email to respective Users through Event Queue , Email notifications and Events.
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The first step is to set up a 'Processor' record to handle the export. & UI action to call the processor.
There are 2 ways to set up the processor & Ui action.
1\. You can try importing the attac...
How to move catalog item completely from one instance to other instance along with variables, Variable sets, client scripts, Ui policies.
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I’ve seen this question come up a few times lately, so I thought I’d take a moment to make an article about it. There are certain situations where you need to pull data from RITM variables where th...
How to easily access RITM variables via script when your RITM is not the current record.
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Artificial intelligence (AI) helps enterprises to enhance customer experience, achieve operational excellence, automate workflows, reduce time-consuming manual efforts and improve predictive analyt...
Integrating AWS Artificial Intelligence (AI) Services to ServiceNow Enterprise Apps and Workflows
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This article is mostly thoughts on the state of code in ServiceNow. It comes as response to working in the platform since aspen, and despite having witnessed uncountable lines of code from all corn...
Familiarity biases and delay in adoption of coding techniques
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