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Servicenow Service Portal Demo | Servicenow Service Portal Training | IT Canvass
So you've got an Arduino that flashes some lights, moves some motors, and reads some sensors. Chances are that you don't want it to do whatever it's doing as many times as it can as quickly as it c...
Arduino millis roll-over, and why it can ruin your project
davidmac.pro
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over 5 years
davidmac.pro
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what we try to achieve is the following from microsoft teams where a customer&39;s service desk works in they can receive a voice call and when they pick it up they would like to create an inte...
Video
Exploring Azure Graph API Notification to connect Teams Voice with ServiceNow
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over 5 years
Part of the [Tips 'N Tricks"](https://www.servicenow.com/community/developer-blog/quot-tips-n-tricks-quot-series/ba-p/2275430) series.
Just wanted to remind people that the "oldValue" parameter in...
TNT: "oldValue" in Client Scripts is NOT the Same as Previous Value
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over 5 years
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The Predictive Intelligence similarity framework can be used to help agents resolve incidents/cases faster, predict major issues before they occur, and identify gaps in your knowledge base.
In th...
Tuning Predictive Intelligence Models (part 3) – Improving Similarity Results using the Word Corpus
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over 5 years
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fix script to do lead time calculation, This can be used in a script include and called via client script by passing right variable values.
This script compares date diff between planned start dat...
Video
Fix script to calculate difference between planned start date and current date of a change request
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I want to share my experience with HR \> COE Security Policies.
When we implement COE Security Policies access restriction will work fine, BUT there is an issue with the User experience.
![image]...
HR - COE Security Policies - Number of rows removed from this list by Security constraints: 20
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STORY: “Hannah and the Case of the Missing Hardware Assets”
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Conclusion – Or is it just the beginning\
Hannah and her te...
STORY: “Hannah and the Case of the Missing Hardware Assets” --- Conclusion – Or is it just the beginning*
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over 5 years
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STORY: “Hannah and the Case of the Missing Hardware Assets”
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Chapter 5 – When it’s time to say goodbye\
Before an accur...
STORY: “Hannah and the Case of the Missing Hardware Assets” --- Chapter 5 – When it’s time to say goodbye*
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over 5 years
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STORY: “Hannah and the Case of the Missing Hardware Assets”
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Chapter 4 – Deploy, Monitor, and Service: Is this a mid-life...
STORY: “Hannah and the Case of the Missing Hardware Assets” --- Chapter 4 – Deploy, Monitor, and Service: Is this a mid-life(cycle) crisis?*
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over 5 years
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STORY: “Hannah and the Case of the Missing Hardware Assets”
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Chapter 3 – Back to the beginning (of the asset lifecycle)\ ...
STORY: “Hannah and the Case of the Missing Hardware Assets” --- Chapter 3 – Back to the beginning (of the asset lifecycle)*
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over 5 years
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STORY: “Hannah and the Case of the Missing Hardware Assets”
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Chapter 2 – The path to inventory is in your hands (literall...
STORY: “Hannah and the Case of the Missing Hardware Assets” --- Chapter 2 – The path to inventory is in your hands (literally)…*
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OCR on attachment with Google vision API
This article shows how to use the Google Vision API to extract text from attachments and to make this text searchable in Service-Now.
Search on screenshot attachments
Posts on SNow adventures
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over 5 years
www.snow-adventures.com
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In ServiceNow there are special fields called Field List fields which allow you to select fields from a table. These fields also allow you to dot-walk down into fields on related tables.
For examp...
How to use a Field List type field to get data from ServiceNow
davidmac.pro
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over 5 years
davidmac.pro
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OCR on attachment with Google vision API
This article shows how to use the Google Vision API to extract text from attachments and to make this text searchable in Service-Now.
In this quick demo,...
Search on screenshot attachments
Posts on SNow adventures
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over 5 years
www.snow-adventures.com
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