ServiceNow News
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As well as new products and applications, the ServiceNow San Diego release includes fixes and enhancements for existing products. New San Diego release versions are released throughout the year.
T...
San Diego Release Next Experience UI, switching it on and off for certain users
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I recommend bookmarking this article so that you are automaticall...
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Platform: Virtual Agent || Knowledge & Troubleshooting Resources
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ServiceNow Integration Training | ServiceNow Integration Course - IT Canvass
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ServiceNow Strategic Portfolio Management Product Virtual Summit Webinar
Date/Time: Wednesday, April 27th, 9-11am PT (12-2pm ET)
REGISTER NOW via this link: <https://servicenow.zoom.us/webinar/re...
ServiceNow Strategic Portfolio Management Product Virtual Summit Webinar - Q2 2022
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![UI ACTION to create a parent incident on the basis of selected records[act as child incidents] from table || Many to One or One to One Relationship](https://community.servicenow.com/community/s/html/assets/Xanadu-Community_Banner_1_314x314.jpg)
USE CASE
To create a parent incident on the basis of child incidents selected in the incident table by clicking a button in the banner with many to one relation(i.e. for multiple incidents selecte...
UI ACTION to create a parent incident on the basis of selected records[act as child incidents] from table || Many to One or One to One Relationship
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Question of the day! Why are we so willing to go to a doctor when we are sick or take our car in for maintenance when the check engine light comes on but we demonize seeking help from a trained phy...
Joseph Laudon on LinkedIn: #mentalhealthawareness #mentalhealth #emotionalhealth #josephlaudon
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Episode 14 \- [Create Sequential Tasks with ServiceNow Flow Designer](https://youtu.be/UP%5F7VB-b-Eg)
Basic actions. Basic logic. Wait property. Conditional Wait.
Episode 13 \- [Creating a Uni...
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Go With the Flow - Flow Designer Tutorials and Use Cases
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[](https://blogs.servicenow.c...
ServiceNow Passport: San Diego Edition, Next Stop, “Accessibility”
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Hello ServiceNow Ninjas,
Today we are discussing one of the demanding ask in the service catalog, basically all the below questions -
Submit catalog item using script?
How to create RITM throu...
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Submit catalog item via script? Automate Catalog Submission - 100% Working
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We have a field Time Worked on case table. It is a timer which calculates the time worked on the case automatically when the case form is opened.
Previously it used to work only in Native UI.
Tim...
Time Worked Timer in CSM Configurable Workspace on Case Forms/Records
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Hola Community, There are certain times when we need to report to which Knowledge Articles are attached to which Incidents or tasks. In the below video, we will create a report on the Knowledge ar...
How to report on Knowledge Base articles attached to an Incident or other tasks
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This can be achieved by writing any one of the catalog client scripts as shown below:
A) Configure OnSubmit catalog client script as below:
function onSubmit() {
var numberofemployees = g_...
Making Attachment Mandatory for a catalog item depending on variable choice condition (Onsubmit of form)
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Step 1 ) Create a business rule as below. (for Copying additional comments to SC Task from RITM)
Table : sc\_req\_item
When : After , update
Filter condition : Additional comments : changes
...
Copy Additional comments from RITM to SC Task and Vice Versa
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Requirement :
Implement User criteria for the choice list variable in the catalog item and not for the entire catalog item.
Based on the logged in user's Region/Country/Location/Groups , a parti...
Implement User criteria for the choice list variable in the catalog item and not for the entire catalog item
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Requirement :
Trigger different approvals based on the choice selected in the choice list variable. The approval data information is stored in custom data table which is easy to modify and mainta...
Trigger Approvals From Workflow For a Catalog Item Based On The Catalog Variable Input
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