ServiceNow News
53086 items
With the San Diego release, ServiceNow launched the Service Operator Workspace (SOW) to serve as the UIB-configurable workspace (also known as WEP) equivalent of the Classic Agent Workspace for ITS...
How to add Agent Assist to any table in Service Operations Workspace
Import
·
about 4 years
www.servicenow.com
cache
My organization's former ITSM platform had a report which showed a grid of several statistics by agent for a given date range. When we migrated to SN, there wasn't anything similar out of the box s...
Agent stats dashboard using a remote table with PA scorecard API
Import
·
about 4 years
www.servicenow.com
cache
Hello,
In this article, I will show you how you can take the field columns and its values dynamiclay as key/value pairs.
Here i am using incident table record.
var gr = new GlideRecord("incide...
Generate key value object of the table columns and its values
Import
·
about 4 years
www.servicenow.com
cache
I have recently worked on enabling Next Experience and it's really a very cool to be on new level of ServiceNow experience. Some of features are getting their journey ended here with San-Diego or i...
Journey from Homepage to Dashboard with creating default landing page
Import
·
about 4 years
www.servicenow.com
cache
Per the ServiceNow documentation, it is possible to create "Custom Parsing Strategies" for use in developing discovery patterns when one of the many standard strategies do not work for a given payl...
What "Problem with File Structure" Might Actually Mean
Import
·
about 4 years
www.servicenow.com
cache
good morning everyone carouself technology would like to welcome you to our servicenow webinar modernizing customer experience in the federal government at this time i&39;d like to hand the flo...
Video
Federal Tech Talk - Modernizing Customer Experience in the Federal Government
Import
·
about 4 years
To understand how businesses are balancing the pursuit of profit with sustainability and social justice concerns, ServiceNow and ThoughtLab surveyed [1,000 global executives in manufacturing](https...
Survey says: ESG is good for business
Import
·
about 4 years
wpengine-origin.prod.martechservicenow.com
cache
In-Platform Process Mining - Common Use Cases and Findings
Import
·
about 4 years
www.servicenow.com
Many Navy stakeholders and business units have unique issues or gaps that are not sufficiently supported by current or existing functionality, including the need for timely and relevant insights an...
Federal Tech Talk - Digital Transformation Playbook - ServiceNow Industries Podcasts
Import
·
about 4 years
omny.fm
cache
I was surprised there's very little info on Docs on this considering how many times a builder will need to deploy a many to many relationship. Pays to know the 2 different ways this can be done, b...
Creating ServiceNow many to many (m2m) tables two different ways.
Import
·
about 4 years
www.servicenow.com
cache
Following ServiceNow Product documentation, starting in Rome Patch 4, you can configure mutual authentication for the MID Web Server extension using the Transport Layer Security (TLS) protocol. Mut...
mTLS connection between MID Server and the Platform Setup (self-signed)
Import
·
about 4 years
www.servicenow.com
cache
Facing more and more complex management requirements, clients often use many human resource management systems, which is a great challenge to the integration of multiple systems. In the course of t...
Seamless integration in Intelligent Services Center of SuccessFactors
Import
·
about 4 years
www.servicenow.com
cache
I had a question, on how to populate restrict values in List Collector field based on the change of another field.
I checked many community but we had a similar question/ blog which shows how thi...
Dynamically add values to the List Collector based on another field change (in table form view)
Import
·
about 4 years
www.servicenow.com
cache
Hi All,
Ever find yourself using the Flow Designer and wishing that the For Each iterator could accept your specific data set rather than the standard 'Array data pill, List data pill or Records d...
Flow Designer - For Each/ ForEach Converter - JSON or Comma Separated String
Import
·
about 4 years
www.servicenow.com
cache
