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Knowledge 2020

881 sessions

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K20-SPA5179

Sponsor How to Adapt and Modernize your Call Center in a Post-COVID World (SPA5179)

K20-SPA5149

Sponsor Demo: Leveraging the NOW platform to automate health and safety compliance (SPA5149)

K20-SPA5093

Sponsor Demo: Leveraging the NOW platform for business workflows (SPA5093)

K20-SPA5177

Sponsor New Generation GRC enabled by ServiceNow IRM (SPA5177)

K20-SPA5170

Sponsor Spectrum Health | Transformation across IT & HR aligning ERP and ServiceNow (SPA5170)

K20-SPA5155

Sponsor Leverage the Power of ServiceNow for Mainframe and IBM i (SPA5155)

K20-SPA5168

Sponsor How USAID Digitally Transformed the Humanitarian Inventory Management System (SPA5168)

K20-SPA5121

Sponsor Creating Intelligent Experiences Customers Expect (SPA5121)

K20-SPA5163

Sponsor Automate the Synchronization of IT Service Ticket with UiPath & ServiceNow (SPA5163)

K20-ACT4112

Activity Success Meetup: Adoption Accelerator - How to make the most of project awareness communications (ACT4112)

K20-KEY4797

Breakout The Australia and New Zealand Morning Show Episode 3 (KEY4797)

K20-ACT4108

Activity Success Meetup: Build your skills as a Now Creators Developer (ACT4108)

K20-KEY4061

Breakout The Japan Morning Show Episode 2 (KEY4061)

K20-KEY5156

Keynote Customer Success Keynote - Full Interview with US Bank (KEY5156)

K20-ACT4116

Activity Success Meetup: Build your skills as a Now Creators Business Process Analyst (ACT4116)

K20-ACT5049

Activity Success Meetup: Now Mobile makes going back to the workplace work for everyone (ACT5049)

K20-ACT5002

Activity Jam Session: Paul McDonald (ACT5002)

K20-ACT4105

Activity Success Meetup: Now Creators overview (ACT4105)

K20-ACT4111

Activity Success Meetup: Adoption Accelerator - How to make the most of project awareness communications (ACT4111)

K20-ACT2079

Activity Recchiuti Baking Class (ACT2079)

K20-BRE3121

Breakout How ServiceNow BCM powers the largest organizations in the world (BRE3121)

K20-THS3475

Theater, Sponsor A better way to mitigate risks during a crisis: The Crisis Response Portal (THS3475)

K20-ACT4103

Activity Success Meetup: Let's talk about the new Customer Success Center (ACT4103)

K20-BRE2935

Breakout The Digital Butterfly Effect – the unintended consequences of Technology (BRE2935)

K20-THS2122

Theater App(s) showcase: Quality of Life items available on ServiceNow Share (THS2122)

K20-THS3115

Theater Top overlooked HRSD features that can significantly boost employee productivity (THS3115)

K20-BRE3051

Breakout What’s new in Application Portfolio Management (BRE3051)

K20-THS1958

Theater ServiceNow integrations: From console to cloud (THS1958)

K20-BRE2605

Breakout Don’t stop believin’ – Wellstar’s journey to provide world-class employee experiences (BRE2605)

K20-BRE2741

Breakout Create exceptional business outcomes—faster—with ServiceNow's new project methodology (BRE2741)

K20-BRE1723

Breakout Chick-fil-A : How to provide excellent employee service and unlock thousands of productivity hours (BRE1723)

K20-BRE2141

Breakout What's new in ITOM Health (BRE2141)

K20-THS3098

Theater Mobile Onboarding: Getting new hires productive on day 1 (THS3098)

K20-E2800-2

Breakout Digital service enlightenment Part 2 (Higher Ed) (BRE2800-2)

K20-BRE2650

Breakout Make Automated Test Framework (ATF) a reality within your organization (BRE2650)

K20-CCB1377

Breakout Mobile Analytics: Optimize the mobile work experience (CCB1377)

K20-THS3083

Theater How ServiceNow automates procurement for better experiences (THS3083)

K20-BRE2867

Breakout Unlock Productivity and Drive Business Performance with Performance Analytics (BRE2867)

K20-BRE2007

Breakout Tale of two portals: A new service dimension at the University of San Francisco (BRE2007)

K20-BRE2928

Breakout DevOps and ITSM: From clash of cultures to happy coexistence (BRE2928)

K20-THS1269

Theater What's new in ITSM Mobile Agent (THS1269)

K20-BRE1717

Breakout Performance analytics drives improvements for business partners (BRE1717)

K20-THS2966

Theater How technology increased our culture of belonging during crisis (THS2966)

K20-BRE2056

Breakout Western Governors University saves over 100 hours per month with Virtual Agent & Predictive Intelligence (BRE2056)

K20-BRE1382

Breakout Transitioning to the new Mobile Platform from Classic app (BRE1382)

K20-BRE2800

Breakout Digital service enlightenment Part 1 (State/Local) (BRE2800)

K20-THS3199

Theater Improvements to Enhance Your Upgrade Experience (THS3199)

K20-BRE1207

Breakout Virtual Agent and Live Agent end-to-end solution for better service experience (BRE1207)

K20-BRE1649

Breakout Using ServiceNow to manage Veolia's Google Cloud DevOps lifecycle (BRE1649)

K20-BRE3060

Breakout What’s new in IT Business Management (BRE3060)

Showing 201–250 of 881 sessions

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