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The challenge ServiceNow is a secure platform, with a fairly robust security model. Consider HR Cases. Typically, the only people who can see this data is HR case workers and the related user themselves, and is not available to anyone else. However, mo...
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Are you fluent in GlideQuery or are you rather a stanch adherent of the classical GlideRecord like me? As I touched GlideQuery for the first time, I found out something interest...
Similarly to how the title of this post is ambiguous (which I bet most of you haven’t realized until now), it can happen that the code we write is interpreted by the system in a...
Today, it’s my birthday, and nothing says how old I am better than telling you I’m still using RSS as my main source of news and learning. Social networks are distracting, emai...
Once upon a time, in the Brothers Grimm fairy tale "Hansel and Gretel," two children dropped breadcrumbs along their forest path to find their way home. While their breadcrumbs ...
>>>> [; gr.addQuery(someField, ...
UI Builder 101 The following article accompanies the UI Builder 101 video by Chris Johnson. Below, you will find explanations for concepts and resources mentioned in the video...
In today’s data-driven world, organizations are constantly seeking innovative solutions to transform complex datasets into actionable insights. ServiceNow, a leading cloud-based...
GlideQuery is a modern, flexible API introduced to simplify and streamline database operations in ServiceNow. It provides a more intuitive and readable approach to querying data...
Another point I made in [Part 0](/2023/01/30/glidequery-perks-part-0.html) of this series was that GlideRecord is a Java object and its various methods return Java types and mor...
I published [Part 0](/2023/01/30/glidequery-perks-part-0.html) and [Part 0.5](/2023/02/08/glidequery-perks-part-0.5.html) of this series so long ago you probably thought I forgo...
I don’t know about your ServiceNow environment, but we’ve got a lot of technical debt built up in ours in the form of hardcoded values (users, groups, etc.) in legacy Workflows ...
[Home](https://servicenowguru.com/) » Leveraging User Criteria in your custom applications var user = gs.getUserId(); var uc_array = [“<uc_sys_id_1>”, “<uc_sys_id_2>”, “<uc_sy...
You can do the following GlideQuery for a simple aggregate count and this can be an alternative to getRowCount. new GlideQuery.parse(‘incident’,’active=true^priority=3').count()
ServiceNow Using GlideQuery Instead of GlideRecord "The GlideQuery API is an alternative to GlideRecord to perform CRUD operations on record data from server-side scripts. T...
I wonder how many ServiceNow developers know the GQ script include exists. Maybe you’ve heard of GlideQuery, but GQ is a bit of an undocumented feature. I first heard about it ...
In keeping with my series about GlideQuery, I’d like to share a tool Dan and I made that can slightly improve the experience when you’d prefer to use GlideQuery but have no choi...
We've all heard that GlideAggregate should be used instead of [GlideRecord.getRowCount()](https://developer.servicenow.com/dev.do!/reference/api/utah/server%5Flegacy/c%5FGlideRe...
