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Join Fred Champlain and Andy Jordan as they discuss the various steps and methods organizations can take to manage their technical debt. How do you discover and find your technical debt? Whether it's by using Application Portfolio Management or simply look...
Unlocking the full potential of AI and automation is no longer about streamlining tasks — it's about reimagining entire processes. That’s why global information services company...
The Devvies is our annual App Of The Year Award created to recognize outstanding achievements by the ServiceNow practitioners who build new apps on our platform. In this episode...
In this episode, host Jim Van Over, Field Innovation Officer at ServiceNow, welcomes Melissa Cohoe, Global Practice Strategist for Security, Risk, and Resilience at New Rocket. ...
In this episode of the Innovation Today podcast, host Jim Van Over welcomes Andrew VanWagoner, EMA ServiceNow Platform Lead and a ServiceNow Certified Master Architect at KPMG a...
In this episode of the Innovation Today Podcast, host Jim Van Over, Field Innovation Officer at ServiceNow, sits down with Geoff Hauge, Financial Services Leader at Edgile, to d...
In this episode, host Jim Van Over, Field Innovation Officer at ServiceNow, interviews Dan Prior, Partner, Risk Technology at EY. Together, they discuss the challenges and oppor...
Join Fred Champlain and Andy Jordan as they discuss what it means to be in technical debt. Like any debt, technical debt is only a problem if it isn’t managed and if it is take...
Generative AI (Gen AI) is already redefining traditional workflows. ChatGPT, Siri, Google Assistant, among others, streamline processes, accelerate productivity, and optimize wo...
Engaged employees create positive experiences for their customers. Leading agencies use the concept of total experience (TX) to unite citizen and employee experiences across cha...
Harshdeep Garg and Raghu Moorthy join the podcast to share their views on challenges businesses face to ensure customer success, the role of AI and automation in customer succes...
We never get tired of sharing amazing success stories about ServiceNow developers. In this episode we've got someone who made a transition in a few months from being a hard work...
With AI bringing extraordinary opportunities for innovation, the U.S. Federal government faces a leadership imperative. How can the Federal government serve as a catalyst for ad...
Jason Smith, Director of Outbound Product Management, ITOM, discusses the steps to measure AIOps as a product and an offering. Hear him explain specific metrics and success indi...
In this episode of TechBytes, product managers Doug Page and Irene Vieth talk about Collaborative Work Management (CWM), a new application to help plan, visualize, and collabora...
As Federal leaders accelerate time to value for new solutions, building on top of current investments (versus ripping and replacing) is key. Seamless innovation involves smooth ...
Join Fred Champlain and Andy Jordan as they discuss the most effective solutions and strategies for mapping and discovery of value streams in an organization. Listen now to get...
As business processes and customer needs evolve, one-time digital transformation is no longer enough. That’s why Smart CT, a leading IT services provider, is on a continual jour...
Recently, ServiceNow announced Creator Studio. As a developer, you probably have questions about what it is, why we built it, and what's in it for you. In this episode, we talk ...
Automation plays a key role in supporting the cyber workforce and building operational resiliency. During this session, we emphasized the pivotal role automation, artificial int...
On this episode of TechBytes we discuss the concept of Controlled Friction in AI development going into detail about what it is and the importance of incorporating stopgaps and ...
Join Fred Champlain and Andy Jordan as they dive into how organizations can actually implement business focused value streams. While talking value stream may come naturally for...
In this episode of the Innovation Today Podcast, Spencer Beemiller from ServiceNow interviews Richard Motteram, Chief Digital Officer at Eviden, about ERP modernization. Richard...
In this episode of the Innovation Today Podcast, Spencer Bemiller from ServiceNow interviews Abhi Joshi, Senior VP at NTT Data Services, about ERP modernization. Abhi discusses ...
In this episode of the Innovation Today Podcast, Spencer Beemiller from ServiceNow interviews Girish Srinivasan, Partner at Deloitte, about ERP modernization. Girish emphasizes ...
