ServiceNow News
113 items
I was recently boarding a flight on an airline I had zero mileage status with. In addition, m...
Summary
Today, every enterprise is becoming a technology company, creating unprecedented challenges, opportunities, and complexity. ServiceNow lets them run smarter, faster, better. And it helps p...
Good Practices — Integrations for Customer Service Management
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almost 9 years
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Summary
Legacy data migration is a critical part of most CSM implementations. It is a common need to migrate historic and in-flight support information such as cases, case notes, customer comments...
Good Practices - Legacy Data Conversion for Customer Service Management
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almost 9 years
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Like a true millennial stereotype, I spend about 50% of my day on some type of social platform. Whether it be Twitter for [@NOWsupport](https://twitter.com/NOWsupport), or Facebook to see what my b...
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_ServiceNow's entire Customer Service Management portfolio—Cus...
Video
What's New in Customer Service Management, Field Service Management, and Knowledge Management in the Jakarta release
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about 9 years
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GM Abhijit Mitra shows product innovations, such as Communities, coming in Jakarta.
Day 2 Knowledge 17 Key Note
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[Customer Service Management](https://community.servicenow.com/communit...
Customer Service Management Enhancements Coming in Jakarta Knowledge 17 Keynote
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about 9 years
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Resolve Customer Issues at Lightspeed
Learn directly from th...
Discover how you can deliver effortless, connected, and proactive customer service KNOWLEDGE 17
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over 9 years
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