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New article articles in ServiceNow Community · 6 months ago

プロセス最適化アカデミー #13 - フィールドサービス管理におけるプロセス最適化

Process Optimization Academyの今回の回では、プロダクトマネジメントディレクターのRob Schaefer氏をお迎えし、Field Service ManagementにおけるProcess Optimizationの「なぜ」についてご紹介いただきます。Process Optimizationは、UtahリリースでField Service Management向けに提供が開始されました。Rob氏は、FSMのいくつかのKPI、Process OptimizationがこれらのKPIに...

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