News Jace Pro

ServiceNow intelligence for people who need to know what changed.

News, acquisitions, companies, people, events, and public filings in one searchable place. No vendor press-release fog.

Explore financials Browse events

The signal desk

What are you trying to understand?

What did ServiceNow buy? Who is shaping the ecosystem? What are people building and teaching?

The latest

What’s moving right now

Showing stories connected to prestonbrown. View profile Clear

Import · over 3 years ago

Knowledge 23: Continue building better workflows by understanding your users

Why understanding your users is important Understanding your users ensures you deliver a solution rather than an invention. A solution implies the product takes into account user's thoughts, feelings, and behaviors. Additionally, understanding your users a...

Read the story →