ServiceNow News
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Hello Everyone,
The normal auditing mechanism will record in the auditing tables (such as sys\_audit) changes in the value of a field on a specific table.
details the general steps for auditing s...
ServiceNow Things to Know 55: How to activate/deactivate auditing for a specific table or field?
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ServiceNow Things to Know 54: Hide Interaction in Service Operations Workspace
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In the Vancouver release, there is one new field - Federated ID added to user table (sys\_user), which is a unique identifier for an identity using a hashing function across the ServiceNow instance...
ServiceNow Things to Know 53: Federated ID field in User Table
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Did you know, by default client callable script includes do not run on portal for external users with snc\_external roles.
To sort out this, create an ACL of type client\_callable\_script\_include...
ServiceNow Things to Know 52: Client callable script includes on CSM Portal
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Did you know you can apply template within a scoped application?
Here is an example:
var sys\_id\_of\_template = ''; // provide here the sys\_id of the template record
var grObj = new GlideRec...
ServiceNow Things to Know 51: Apply template in Scoped Application
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Have you ever wondered what’s the purpose of the bell icon on the top right corner of workspace?
By default, client-callable script includes that do not explicitly set visibility, are public.
glide.script.ccsi.ispublic property is to enable privacy control over all client-callable script incl...
ServiceNow Things to Know 49: Privacy on client-callable Script Includes
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_UI Page Client Script:_
var myModal = GlideModal.prototype.get('validate\_ui\_page'); // pass name of the UI page for global scope and for scoped app pass the endpoint name without .do extension...
ServiceNow Things to Know 47: Accessing UI page parameter values inside UI Page Client Script
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Did you know that we can redirect end users to the portal after login?
Use Case : If user is an end user or no roles then redirect to the portal when they login to ServiceNow.
Below is the steps ...
ServiceNow Things to Know 46: Redirect end users to the portal after login
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Did you know that inline editing (being able to double click a field within a list and change the value) is also available on Agent Workspaces?
You just need to set the below system property to Tr...
ServiceNow Things to Know 45: In List Editing- Agent Workspace
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ServiceNow Things to Know 43: Add a new field to mobile agent app using Studio
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Did you know that inline editing (being able to double click a field within a list and change the value) is also available on Agent Workspaces?
You just need to set the below system property to Tr...
ServiceNow Things to Know 42: In List Editing - Agent Workspace
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function getExtendedChildedTableName(parentName) { var grDBObject = new GlideRecord('sys\_db\_object'); grDBObject.addQuery('super\_class.name', parentName);
grDBObject.query();
while (grDBObje...
ServiceNow Things to Know 41: GlideTableHierarchy API
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How to unlock the URL type variable by default
Navigate to system properties -> UI properties
search for the 'Unlock empty URL fields on form load' (glide.ui.unlock\_empty\_url) properties to set...
ServiceNow Things to Know 40: Unlock URL type variable by Default
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If we want to use any addition information details received in the event/Alert from integration for ITOM Event Management alert correlation rule than we can use the tag based alert clustering.
Fo...
ServiceNow Things to Know 39: Tag based alert clustering in ITOM Event Management
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We can display 𝗽𝗿𝗼𝗴𝗿𝗲𝘀𝘀 𝗶𝗻𝗱𝗶𝗰𝗮𝘁𝗼𝗿𝘀 with customized colors on the list view of any table by creating a field of type "𝗣𝗲𝗿𝗰𝗲𝗻𝘁 𝗖𝗼𝗺𝗽𝗹𝗲𝘁𝗲"On the form view, this field type accepts 𝗱𝗲𝗰𝗶𝗺𝗮𝗹 𝗶𝗻𝗽𝘂𝘁; on the...
ServiceNow Things to Know 38: Display Progress Indicators on a List View
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If you ever want to get a watermark from an email, you can use GlideEmailWatermark for doing this.
Sample:
var getEmail = new GlideRecord("sys\_email");
getEmail.addEncodedQuery("something")...
ServiceNow Things to Know 37: Get Watermark from an Email
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ServiceNow Things to Know 36: Authorization for Script Execution
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