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The Yokohama release is here! Check out all the new and exciting features in this release for Now Assist for HR.
The November 2024 release introduces a suite of powerful capabilities designed to drive employee, agent, and admin productivity. Let's dive into these exciting features in this ...
<P><FONT size="5"><STRONG>Configure Chat Summarization Skills for Employee</STRONG></FONT></P> <P>In this section, you will activate and configure the skill needed for Chat Assi...
Configure the Case Summarization Skill for Employee In this section, you will activate and configure the Case Summarization skill on Now Assist Admin Console. Remember that a s...
Configure Knowledge (KB) generation within the Now Assist Admin Console 1\. Navigate to All > Now Assist Admin > Features. Select ‘Employee’. 