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The Yokohama release is here! Check out all the new and exciting features in this release for Now Assist for HR.

The November 2024 release introduces a suite of powerful capabilities designed to drive employee, agent, and admin productivity. Let's dive into these exciting features in this release!

<P><FONT size="5"><STRONG>Configure Chat Summarization Skills for Employee</STRONG></FONT></P> <P>In this section, you will activate and configure the skill needed for Chat Assist.</P> <P>&nbsp;</P...

Configure the Case Summarization Skill for Employee In this section, you will activate and configure the Case Summarization skill on Now Assist Admin Console. Remember that a skill is a capability...

Configure Knowledge (KB) generation within the Now Assist Admin Console 1\. Navigate to All > Now Assist Admin > Features. Select ‘Employee’. ![MelodyYoung_0-1726840908226.png](https://www.servic...

Configure the Resolution Notes Generation Skill for Employee In this section, you will activate and configure the Resolution Notes Generation skill on the Now Assist Admin Console. 1\. Start on ...

Welcome to the Now Assist for HR Quick Start Guide! If you're just starting your Now Assist for HR journey, then you've come to the right place. This guide shares a quick overview and will help yo...

The recent release of Now Assist for HR introduces a suite of powerful capabilities designed to drive employee and agent productivity. Let's dive into these exciting new features in the Xanadu Rele...