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over 3 years ago
AI Search Tuning - Making AI Search Analytics Actionable
The [AI Search Analytics Dashboard](https://docs.servicenow.com/bundle/tokyo-platform-administration/page/use/dashboards/application-content-packs/ai-search-analytics-dashboard-...
Import
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over 3 years ago
Quick Guide to Enabling Genius Results
Genius Results are a great way to direct users to _do_ something. The full description of Genius Results and the configuration options available can be found here. But, if you...
Import
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over 3 years ago
AI Search Synonyms
[AI Search’s Synonym](https://docs.servicenow.com/csh?version=latest&topicname=synonyms-ais) feature is extremely powerful but requires a careful eye and an awareness of the con...